FAQ

  • What is laser engraving?

    Laser engraving is the process of using a laser beam to permanently mark or etch a surface with a design, text, or image. It provides high precision and long-lasting results.

  • What materials can be laser engraved?

    We can engrave a wide range of materials including acrylic, metal, leather, stone, some plastics, and coated surfaces. If you're unsure, just ask!

  • Can I supply my own item to be engraved?

    Yes, in most cases. However, we’ll need to inspect the item first to ensure it’s suitable and safe for engraving.

  • Can I customise the design or supply my own artwork?

    Absolutely. We accept custom artwork, logos, and personal messages. Just make sure your file is high quality (preferably in vector format: .ai, .svg, .eps, png or high-res .pdf).

  • Is there a minimum order quantity?

    Not at all! We can do one-off pieces or bulk orders for events, businesses, or gifts.

  • Do you offer bulk or corporate discounts?

    Yes! We love working with businesses and can provide discounts for bulk orders, staff gifts, awards, and promotional items.

  • Do you ship Australia-wide?

    Yes! We ship all across Australia, and offer local pickup if you’re nearby.